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The Company

Are you looking for your next design role?  Do you have a background in retail or government?  Our client is a global design studio looking to expand their design team in the UAE.

The Candidate

We’re looking for someone with a great knowledge and experience delivering service design projects with both a physical and digital focus.


Skills & Qualifications:

  • Over 5+ years of experience in Service Design, preferably from a studio, agency or brand.
  • Previous experience running service design projects for retail or government clients is a plus
  • Bachelor's degree or equivalent experience in a related field.
The Role

Due to ongoing growth and account wins, our client is looking for an exceptional Senior Service Designer to join the expanding team.  The designer will be both a hands-on and client facing.

Key Responsibilities:

  • Service design, development of client engagements and the quality of communications materials
  • Leading prototyping and touchpoint development
  • Delivering the project on time and within the required budget
  • Responsible for guiding clients and stakeholders through the agreed service development and innovation process
  • Ensuring the project delivers the required client value for the client
  • Responsible for striking the right balance between project efficiency and bringing fresh thinking to projects
  • Developing service design capability, tools and methodologies
  • Accountable for driving the quality of project deliverables that can be used as key case studies for winning new work
  • Support where required in costing and creating new business or account proposals. 
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