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Flexible IT Support Manager
  • Category:
    AI
  • Posted:
    2020-03-23
  • Deadline:
    0000-00-00
  • Term:
    Permanent
  • Hours:
    Full
  • Flexibility:
    Hours & Location
  • Location:
    SINGAPORE
The Company

Are you looking for a great flexible employer? Do you want to work with some the biggest companies in the world? Are you a talented IT Support Manager? Our client's mission is to help solve important, complex global issues. To achieve this they deliver remarkable solutions that fuse the mind with machines. This augments human intellect and judgement with the power of machine intelligence (machine learning, big data, analytics and artificial intelligence). Their advanced software platforms then enable real-time and interactive human-driven, machine assisted analysis of complex business environments, networks of issues, stakeholders, positions, influence and interests.

These are deployed in over 100+ countries to Fortune 100 companies and partners such as McKinsey & Co. 

This role is only open to those currently residing in Singapore or if you are a trailing spouses relocating to Singapore. 

The Candidate

Technical

  • ●  Comfort with macOS

  • ●  Experience with technical asset management

  • ●  Onboarding non-technical users

  • ●  Experience troubleshooting software and hardware issues

    Non-technical

  • ●  Team player;

  • ●  Driven and independent;

  • ●  Able to think outside the box and find good solutions;

  • ●  Able to interact effectively with non-technical people to understand needs;

  • ●  Residing in Singapore.

    Nice to have

  • ●  Familiarity with Mobile Device Management systems

  • ●  Provisioning and deprovisioning of accounts

  • ●  Interest in Information Security Concepts

  • ●  Familiar with SQL

    Things we look for in all our team members:

  • ●  Intellectual curiosity for the world around you, technology and our client’s needs

  • ●  Solid general knowledge and skills in your core area

  • ●  Excellent problem-solving capabilities and adaptability

  • ●  Enthusiasm for finding elegant, pragmatic solutions

  • ●  Team player – we’re a small close knit team and excellence is expected; as is the capability to take on and own big challenges, solving conventional challenges in unconventional ways, all without losing your sense of humour and fun

The Role

    Key responsibilities for this role are to:

    • Develop, maintain, and deploy corporate macOS images and software packages to Mac laptop and desktop clients, as well as create, manage, develop and secure enterprise-ready macOS images.
    • Administer JAMF Suite and create packages for applications to deploy on systems
    • Serve as the technical point of contact for all Mac users
    • Evaluate security updates and service packs for supported applications and perform necessary QC and certification for installation on all supported Mac clients
    • Test, install and update the Mac macOS operating system including proprietary applications, security patches, updates, application drivers and system security tools
    TSC
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